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Content disappears when editing

jmvisionjmvision
edited January 2024 in BeBuilder

We currently have the problem that content at the bottom of the page disappears as soon as we edit the page.


This is the case on this page:

https://coolcompact.de/ansprechpartner/


I have just installed a backup. This is the state as it is BEFORE you edit.


If you now try to edit something on the page and then save it, some of the content is missing at the bottom.


What is the reason for this?


Can I give you the login here?

Comments

  • PhilPhil

    Hey,

    Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

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  • PhilPhil

    Sorry, but the login credentials you sent are not working:

    image.png

    Also, you did not attach FTP access.

    Please send another message with a working and complete message.


    Thanks

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  • jmvisionjmvision

    I just sent everything again. Thanks for you help!

  • PhilPhil

    I have created a new page (BeSupport test page) for tests, copied content from the page you mentioned, and added new content to the bottom, and everything works correctly.

    image.png
    image.png

    I also added content to the page you mentioned, but after I saw that it works as well, I removed it because I did not want to interfere with your live content.

    Are there any extra steps to reproduce this issue?


    Best regards

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