BeBuilder stuck loading – on some pages
Hi,
on our page https://fastleansmart.com/ We have the problem that some pages do not open in BeBuilder. They stuck at the loading screen. It's just a few, mainly German pages. Others work fine. (And the translations of these not working pages can also be opened without any problems.)
And these pages, that don’t work, are also not editable in normal WordPress Edit mode. Some noticeable: Clicking on 'Update' button results in the (Chrome DevTools) error message shown at screenshot attached. But nor clear, if this is relevant for the overall error.
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
We received your private message, but the login credentials for the 1st (server) login did not work.
Are you sure that the credentials you sent are correct?
Best regards
We have corrected it on your website, and please check it out.
Also, we will implement this fix in the upcoming update.
Best regards
Hi,
many thanks for fixing the BeBuilder problem. Works good again. Great!
But we still have problems with the other issue: Saving in "normal WordPress Edit mode" of e.g. this page: https://fastleansmart.com/produkte/fls-visitour/ does not work. Button is without reaction and following the Chrome Console Error message as described in the first post. Is it possible to have a further look at this (second) problem?
Please disable the classic editor plugin and check if the problem persists.
Thanks
Yes, this works. It seems, that we have to decide to stop using the Classic Editor plugin.
Thank you for your help (again). ;)
Always happy to help. 🙂
Probably one of the last Classic Editor updates caused it. The other way that should work is to disable BeBuilder Blocks in theme options.
With it, the Classic Editor plugin should work.
Best regards