issue in the UI of the live bebuilder

souhila

Hello

I'm experiencing issues with the UI of the live builder. The video is not playing in the background, and sometimes the layers get duplicated. Additionally, there are instances where a wrap is not clickable, even when using the navigation bar. I have attached an image showing the issue.

Thank you in advance :)

Phil

Hi,

Do you have the newest version of Bethme?

Did you try disabling all of your plugins to see if none of them causes it?

Best regards

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

souhila

Hello @Phil

Yes it is updated, and yes, I've disabled all the plugins, but the issue still persists.

Thanks for the always amazing support

Phil

Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Please also tell which page, and which elements we should check

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you send are complete and correct.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next