update from betheme 4.7 to latest update
Hi,
we have a website which has never been updated...so we have a very old wordpress and betheme 4.7.
Now we have to update all things.
My problem is that If I update betheme, all my contents in pages disappeared.
How can I update without losing everything?
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
It is always a good idea to also attach a screenshot showing your issue.
Thanks
this the website where i'm trying to make the update (I made a copy of the original site): https://3d.punto360.com/javey
this the real online website: https://www.javey.com/javey/
u can see the differences in every page, but I attach the screenshot:
When you open Theme options and save them, everything should go back to normal.
When you do that, please let me know if it worked.
Best regards
Ok thanks, it worked, but the colors and the header setting were lost.
How can I set them identical? I have already tried to import the parameters from the old site but it doesn't work
And I have another problem: my site is a multisite, and now I realized that the second language has some problems.
U can see here and in the attached file the error the error it gives me: https://3d.punto360.com/javey/ita/.
I understood that it is a problem related to betheme because if I activate a different theme, the error disappears.
How can I fix that?
Thanks
1) So, you must set this again.
About the header, you can check the following video tutorial:
https://support.muffingroup.com/video-tutorials/workshop-custom-header-1/
2) This error can mean that you have some unexpected characters in theme options. Please go to Betheme -> Theme options -> Fonts -> Size & Style, and ensure that you have only numbers in these fields:
Best regards