Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
We received your message, and WP dashboard access works, but the FTP does not work.
Please resend it, and ensure that login credentials are correct.
Best regards
I tired again with the new credentials you sent, and it they do not work either.
Best regards
I finally was able to log into your FTP but it is not FTP to this website.
The website you sent FTP to does not even have betheme installed. See screenshot from the themes catalog:
Please send access to the correct website.
Best regards
We have corrected the demo import, but there is something wrong with your WP installation, and pages are wrongly assigned.
Another sign that there is something wrong with the WP check on pages trash on your website:
You have there Edit, Quick Edit, etc.
And it should look like this:
I suggest reinstalling your WP and importing the pre-built website again.
Best regards