Pre built sections not working
Hey,
for a while now (in multiple projects) the pre built sections don't work for me. I cannot add anything to my website. Is there a fix for that?
Thanks!
Hey,
for a while now (in multiple projects) the pre built sections don't work for me. I cannot add anything to my website. Is there a fix for that?
Thanks!
Comments
Hey,
This could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
If you see (on our license manager) that your license key is registered on a single domain or it is not registered anywhere, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).
After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to insert pre-built sections then.
Thanks
Hello,
unfortunately that is not the issue. Is there another fix?
Please send us your license key, the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Therefore, please ensure that the data you send are complete and correct.
Thanks