Theme Showing Wrong Shipping
We have a strange situation where FREE SHIPPING is showing in sidebar when someone places and item in the cart.
Once they start checkout it disappears and then waits for an address and works normally.
We need to understand why the theme is doing this.
We ahve ShipperHQ installed.
Comments
Hello,
Please turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
Thanks
Switched to parent, flushed all caches, and rechecked. Same behaviour exactly
Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
Thanks
We have a dev environment
dev.doubletapsports.com
https://dev.doubletapsports.com/product/steel-target-paint-white/
Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Thanks
Message sent!
Fyi the creds I sent are for production but will work on the dev site.
This plugin seems to calculate the shipping price only after a customer provides a whole shipping address.
We do not have an influence on that, but as a workaround, I suggest you change the "Free!" text to "Calculated and shown after providing address" or something similar in Betheme -> Theme options -> Translate -> Shop.
Best regards
FIXED!
Thanks Phil!