Theme and bundled plugins won't update

I have version 25.0.3.2 running but when I go to update I get the following message:


Downloading update from https://api.muffingroup.com/plugins/download.php?code=921d9c66-a4a6-4c75-883e-f0dee011f8d7&plugin=js_composer

Unpacking the update…

Installing the latest version…

The package could not be installed. The package contains no files.

Plugin update failed.

Comments

  • Hey,

    This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.

    If you see (on our license manager) that your license key is registered on a single domain or it is not registered anywhere, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).

    After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins couple of times (usually, it passes after 2-3 attempts) - remember, all of the plugins have to be disabled.

    Thanks

Sign In or Register to comment.