Not updating

Hi All,


Currently I have BeTheme V27.3.1 installed. The latest version is 27.3.8.


When trying to update, i get the following error (See screenshot).


The main reason I'm trying to update is due to when adding pre-built sections. It refreshes and doesn't add them.


many thanks.

Comments

  • Hey,

    This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.

    If you see (on our license manager) that your license key is registered on a single domain or it is not registered anywhere, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).

    After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins couple of times (usually, it passes after 2-3 attempts) - remember, all of the plugins have to be disabled.

    Thanks

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