Do you have a child theme and modifications that might have influence on that?
If not please send us the WordPress dashboard (with admin rights) and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Hi,
Are you sure that you have installed the newest version of Betheme?
I can see it in my environment.
Best regards
Very strange - yes, up to date with v27.3.8
Do you have a child theme and modifications that might have influence on that?
If not please send us the WordPress dashboard (with admin rights) and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Hello.
Yes, a child theme is installed, but swapping to BeTheme didn't make a difference.
Credentials sent via contact form.
Thanks
For some reason, a part of the code responsible for that was missing in your Betheme.
We have corrected it, and now this option is visible and working as it should.
Best regards
Thanks - I can confirm the button has appeared and display corrected.
Thanks for your swift help, as always.