Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
It is always a good idea to also attach a screenshot showing your issue.
Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
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Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
It is always a good idea to also attach a screenshot showing your issue.
Also tell us where you placed FB Pixel code.
Thanks
my apologies
it's added to theme options/SEO
Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
hello,
I have sent the requested details via the contact form.
Sorry, but the account you sent access to does not have admin rights. Please correct that.
Thanks
i have made the change.
i have emailed the FTP access as well
both Wordpress and FTP access should be working now. I have emailed access details just now
Some of the tools on your server interfere with JS codes and change their structure, causing this problem.
Contact your server administrator to indicate what might be the culprit and disable it or customize it to prevent this from happening.
Thanks