Header and Footer Template Issue

souhila · March 26

Hello

I hope you're doing well. I have created templates for both the header and footer on my website and published them for the entire website. However, recently, the templates are not showing by default on the webpages. I have to manually select them in the custom heading/footer section in the page options.

Please refer to the links below for more information, I have also attached screenshots of the page settings

1. Setting the custom heading/footer as default: (https://atakor.studio/test/)

2. Setting the custom heading/footer as the custom template: (https://atakor.studio/test-2/)

Here are the website's heading options:

Same thing for the footer

As well the heading template condition

Thank you

Phil · March 26

Hey,

Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you send are complete and correct.

Thanks

souhila · March 27

Hello,

Thank you for your prompt replies. Could you please provide me with your email address so that I can create an account for you instead of sharing my access with you?

Sincerely

Phil · March 27

You can use a dummy address like "[email protected]".

Best regards

Phil · March 27

We must do a deeper investigation with that, and I need you to send FTP access as well.

Please send it as you did with the WP dashboard access.

Thanks

souhila · March 28

Hello @Phil

I appreciate your prompt replies. The access has been sent via the contact form.

I would like to highlight one point: generating content with builder SEO has caused some issues in loading portfolio categories pages. After deleting the content, the issue was fixed. I thought maybe it was the same cause for the problem previously presented.

thank you

Phil · March 28

Thanks for sending FTP access.

We are currently checking the problems you mentioned.

Best regards

Phil · March 28

It seems that Classic Editor caused that.

When it is disabled, it looks correct.

Please check it now.

Best regards

souhila · March 28

I appreciate your ongoing support. :)

It worked for the header, but not for the footer.

Sincerely

souhila · March 28

https://forum.muffingroup.com/betheme/discussion/comment/251360#Comment_251360

It's working now , thank you, @Phil

Phil · March 28

I am glad we could help.

Best regards

Header and Footer Template Issue

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