Issue with Variations
Hello!
I am having an issue with our product variations. We updated a few weeks ago to the newest betheme and we have one product called Pick 3 Triple Combo which has 3 sets of variations of all the same name. Since the update, if we select one from the first drop down, the second and third drop down becomes grayed out.
The item has stock enabled and has enough listed but we have a mirror site with our old website and it is not having this issue and the only common factor is updating betheme.
We tried changing the theme and then it works again and allows you to select one item from each drop down.
Website with issue:
https://theinterstellarplan.com/product/triple-200-combo-mix/
website with old betheme and works fine:
https://totally-fucking-awesome.com/product/triple-200-combo-mix/
Can you please help us figure out why this is happening??
This is the website that doesnt work and the settings are exactly the same as the old betheme website.
Comments
Hi,
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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Ok i sent the information thank you!
The mirror site of the one having issue is : https://longevityblends.com/wp-admin