My BeBuilder is keep loading...
How can i solve it? After I deactivate the woocommerce plugin, the bebuilder can load successfully, but I cannot edit my product then...what should I do?
How can i solve it? After I deactivate the woocommerce plugin, the bebuilder can load successfully, but I cannot edit my product then...what should I do?
Comments
Hi,
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
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I received your private message, but you did not attach a link to your website, so I could not check anything.
Can you send it here, please?
Thanks
https://ukphilipszoom.co.uk/
Now I logged into your website, but WP account does not have admin rights, so I could not check the BeBuilder.
Also, I noticed that the FTP credentials you sent are incomplete.
Please correct the WP user and resend the FTP account.
Thanks
sorry, I fix it, please try again
Did you resend the FTP access with all the information?
I have not received anything from you yet.
Best regards
sent
Sorry, but we didn't get any message from you yet.
Please check your mailbox for our response. Look also inside the spam folder.
If you don't have any message from us, please send your login credentials again.
Be sure that you send all of the required information mentioned in the previous message.
Thanks
We have sent it again in the contact form just now....please check
Again your message is incomplete.
Best regards
account name is wpmu, i have resent again
We have corrected it on your website, and this fix will be also included in the upcoming update.
Please check it out.
Best regards