Bebuilder icons not appearing on editing platform
Hello, I'm having an issue with BeBuilder regarding the frontend. When I enter the edit menu with BeBuilder, everything opens normally, but I can't see any icons at all. I'm sending screenshots below for you to see how it looks.
I've checked the system status and I've done everything to make it green, so there are no errors there. I've tried switching from parent to child and vice versa, but still, nothing changed. I've also updated all themes and the WordPress version, but the problem persists. Additionally, I've deactivated all plugins, but it doesn't help.
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
I've sent you admin wordpress information, did you receive it?
I have received your message, but you did not send FTP access as per my request.
Anyway, I tried to install a fresh copy of Betheme, as it seems that these icons are missing in your files.
However, you have really low upload file size limit set on your server, so I could not proceed with it.
Please contact your hosting provider and ask to increase this value to 128MB. When you do that, download a fresh Betheme package from Themeforest, install it on your website, and check if the problem persists.
Thanks
I did increase value to 2GB but I'm getting error while I'm trying to upload betheme theme :
The link you followed has expired. Please try again.
Please share with us your PHPINFO file.
If you do not know how to do it, please check this topic:
https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/
Thanks