Item Purchase Code is stolen

CBJ2020 · April 29

I don’t know why my Item Purchase Code is stolen automatically logged out, and then when I logged in again, it showed that it had been used. The problem is that I have complete purchase information and Item Purchase Code and have not disclosed it to others. How can I reuse this Item Purchase Code? The template contains all the information I have completed.

Phil · April 29

Hi,

Sorry, but I quite do not understand.

Can you explain in more details what happened, please?

Thanks

CBJ2020 · April 29

Hello, please view the picture

The first one shows that my password has been used, but I have used this password to log in to the backend some time ago. When I checked today, the backend automatically logged out for some reason. When I wanted to log in again, it showed The password has already been used

As you can see in the second picture, this is my purchase record

As you can see in the third picture, this is the license I received

I want to know how I can log in to this template because I have completed the design of the entire website using this template before

Phil · April 29

If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.

There, you will find instructions and a link to our license tool.

Thanks

CBJ2020 · May 22

Hello~ I don’t know why the Dashboard of my betheme template cannot be opened, but other pages can be opened normally. At the same time, my home page betheme editor cannot be opened for editing, but other pages can be opened normally. I can't find the reason. Please help me, thank you.

Phil · May 22

Please turn off all of the plugins, refresh your cache, and check if the problem persists.

Moreover, if you use a child theme, switch to parent and recheck it.

If this will not help please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you send are complete and correct.

Thanks

CBJ2020 · May 23

Hello~ Please give me an email address where you can accept invitations, thank you

Phil · May 23

Please write to us using the contact form I provided in my previous message.

Thanks

Item Purchase Code is stolen

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