Update Theme - mfn_global_sidemenu_id() Function undefined issue
Hello,
When I update the latest theme, it returns a Fatal error:
"Fatal error: Uncaught Error: Call to undefined function mfn_global_sidemenu_id()"
I have deactivated all other plugins and activated only the BeTheme, but the issue still persists.
Could you please let me know how I can resolve the BeTheme issues?
Thank you.!
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at [Links visible only for registered users] and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Hello
I have sent the mail with ticket link please review it and share feedback
Thank You !
Your child theme is a root cause.
I have switched from child to parent, and your website works correctly.
Best regards
Okay Thank You.
Without a child theme, any customization we make directly to the theme will be lost when we update the theme.
How can we properly set up and use a child theme?
You must contact your web developer to take a closer look at what modifications are the culprit and correct them.
https://support.muffingroup.com/documentation/installation-updates/#child-theme
Best regards