Update Theme - mfn_global_sidemenu_id() Function undefined issue
Hello,
When I update the latest theme, it returns a Fatal error:
"Fatal error: Uncaught Error: Call to undefined function mfn_global_sidemenu_id()"
I have deactivated all other plugins and activated only the BeTheme, but the issue still persists.
Could you please let me know how I can resolve the BeTheme issues?
Thank you.!
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
Hello
I have sent the mail with ticket link please review it and share feedback
Thank You !
Your child theme is a root cause.
I have switched from child to parent, and your website works correctly.
Best regards
Okay Thank You.
Without a child theme, any customization we make directly to the theme will be lost when we update the theme.
How can we properly set up and use a child theme?
You must contact your web developer to take a closer look at what modifications are the culprit and correct them.
https://support.muffingroup.com/documentation/installation-updates/#child-theme
Best regards