Dev site liscencing issues
When moving from the dev site to the live site my license code is getting deregistered, but it won't allow me to re-register the license because it is still in use on the dev site.
According to this article, the dev links are supposed to be exempt from licensing.
The site is built on WP Engine, so those links are included in the list in the article.
Comments
Hi,
Please attach links both to your main domain and to the stagin one.
Thanks
Here is the live site:
https://bapoc.org/
Here is the dev site:
https://bapocdev.wpenginepowered.com/
Please deregister the license key, register it on your live site first, and then on the staging one.
If this will not help, please send us the WordPress dashboard access and your license key privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
Did you deregister the license key from the staging domain, as I said in a previous message?
In the license manager, I can see that it is still registered.
Please open Betheme -> Dashboard on the staging domain, deregister the license there, register it on the live domain, and then on the staging one again.
Thanks
I can't do that because I changed the domain from that staging domain to the live domain. There isn't a site I can log into because if I try it just redirects to the live domain.
However, the staging domain is still accessible.
Please contact your hosting provider and ask how you can access the staging domain WP panel to deregister the Betheme license.
Best regards