Need to deregister theme license for site with license removed
Hello,
We need your help to deactivate a Betheme license for a site with the Betheme license removed.
It's a former client site that will purchase their own Betheme license.
Let us know what details we can email.
Thank you & Warm Regards,
Terry
Comments
Hello!
If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
There, you will find instructions and a link to our license tool.
Thanks
Thank you for your reply.
We have used the tool.
It doesn't work in this case. We receive the error "Your site still uses BeTheme. Please delete all theme files before deregistration"
How are we able to deregister?
Thank you.
Deregister through Betheme -> Dashboard.
Best regards