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Updated BeTheme crashed in IE

I have updated BeTheme to the latest version.
Now the website is absolutely crashed in IE.
Please help me to fix it.

Thank you.


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  • Ok. For now I am creating the copy of website on clean WP with fresh BeTheme installation. I will let you know.
    Thank you,
  • Here we go.
    I am going step by step.
    So there is a clean WP, new BeTheme installation and just few lines of custom CSS:
    Fonts is Open Sans everywhere on website.
    In IE font is different.

    2. in IE there is no parallax effect in this section:

  • Slider Revolution font.
    I could not import examples from the new theme pack. So there is a standard example from SR developers. Font is Raleway. In IE font is also different.
  • I use Open Sans in SR for the slider. - font is also different in IE.
    And it is not question to SR developers, all settings are ok.
    Slider, fonts and all website was ok in all browsers (IE also) till the last two updates of BeTheme.
    Nothing was changed from my side.
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  • pluso is deleted. No any addons or other plugin activated, only those that comes with BeTheme.
    Paralax is still not there.

    You see, on my PC website looks ok (I mean fonts) but on my laptop there is a problem I mentioned.
    I asked few people who use IE to check - there is a problem.
    My client asked me to go to his office to check website on machines there - there is a problem. All people are using latest IE version.
    This website will be used by many people who are using IE and all of them will see "wrong" website.

    Yes, I will check some your demo on other domain...
  • edited August 2015
    Tell me please, how can I get Slider Revolution examples?
    I cannot import examples from theme pack because of an error Error: slider_export.txt does not exist!

    I am asking you for help to find out what is happening with font in Slider Revolution. I will be very appreciated if you can send me SR example from this demo ;
  • edited August 2015
    Here is the demo "CALLCENTER" on clean WP, new BeTheme installation.
    No Parallax in "THREE THINGS WE DO BEST" section (in IE). Also no parallax in header.
  • Good news is the Open Sans looks ok in IE in website body in demo :)
  • edited August 2015
    I think I know where is the problem.
    Here is the page of demo with latin text
    Here is a copy of this page with some cyrillic text

    I know you will not see the difference again but please beleave me that on a lot of PC with IE people will see this:

    Cyrillic text is not Open Sans. It happens only in IE.
    So I am begging you. Please! Help me to fix it. I hope it is a question of some options or code that I have to add to BeTheme but I don't know what to do.

    I've found it. In font settings.
    There should be added "cyrillic" in Google Font Subset.

    If some another Russian designer will come to you with this problem say hello from me )
    Sorry for taking your time. And thank you.

    I hope the rest will go well with my site.
  • Only one thing for now is not solved - parallax in IE.
  • Please sign in to see answear!
  • No. In IE no Parallax 
  • edited August 2015
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  • Ok I understand. Thank you.
  • edited August 2015
    And! :) I finally found out where is the point of crashing website - it happens when I add video in Popup.
    I have built website from zero on clean WP and new BeTheme installation step by step, with all my custom settings and plugins - everything is just great till I add video in Popup.

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