BeBuilder stuck on loading page content

aliajosephine

Hi team,

My BeBuilder is stuck. Are you able to help me fix it?

I will send you the wordpress dashboard and ftp access through the contact form.

All green on the below system status:

• API server connection
• PHP Version 8.1.28
• PHP Memory Limit 256 MB
• PHP Time Limit 90
• Current time limit is OK, however 180 is recommended.
• PHP Max Input Vars 5000
• cURL
• DOMDocument
• ZipArchive
• Uploads folder writable
• .htaccess File Access

aliajosephine

Above is what I get when I tried to install a prebuilt website.

Above is the message I get when tried to publish a page.

Above is what I get when I tried to access BeBuilder.

I have sent you the access details through the form. Thanks!

aliajosephine

Caught the problem, it was the DNS settings blocking it. Thank you for the time and attention - please close the ticket and please disregard the email that I sent to Muffin support.

Phil

Hi,

I am happy that you found the root cause.

Please let me know if we can help with anything else.

Best regards

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