Deregistering error

I have bought many BeTheme licenses during the years, with my personal profile and my company's profile. I really like BeTheme and expect to keep on using it (despite some updates didn't fit me at all).


I use to work on test server, before launching the definitive site to the public domain. Then I delete the web on developer mode. But sometimes I forgot to make that final step.


So now I have two sites that didn't update BeTheme because I had the registration code on the old-developer mode sites. Registration code was duplicated, and that's why I had problems on the real sites. Tried to deregister code and delete all content (including database) on the old sites, but it seems I did something wrong, as in the real sites whenever I try to register key theme it keeps saying that I had to deregister it on old sites first... which it's been done.


What's the way to solve this? Thanx a lot.

Comments

Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.