Ajax Error when updating only the dimensions
Good day,
we have been trying to update a slider's dimensions and keep giving Ajax Error!!.
every other change we make does update so we do not understand why. We ensured that the PHP version was up to date and that the PHP vars input and time limit was as recommended.
We recently purchased a new betheme and have Version 6.7.11 of the rev slider, when reading other discussions about this there seems to be a version clash issue but we cannot get a newer version of the plugin
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
There is a following error in the browser console:
So it seems that the root cause is your server configuration.
Please contact your hosting provider and ask them to take a look at this issue.
Best regards
Please can you send me your IP we believe you are being blocked by our firewall
Sorry, but I cannot provide that.
Does this error appear not appear for you? Did you check your browser console?
Best regards
it does not appear for me no
Did you try contacting them anyway?
I found nothing wrong with the theme or your WP installation that could be the root cause.
Best regards