Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Please create a new user in WP with admin rights and a new FTP user with access to the whole WP catalog, and send them through the contact form I sent in my previous message, including a link to this forum discussion.
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
As a beginner, I'm not entirely sure. Do you mean that I should send you my username and password?
As a beginner, I'm not entirely sure. Do you mean that I should send you my username and password?
Please create a new user in WP with admin rights and a new FTP user with access to the whole WP catalog, and send them through the contact form I sent in my previous message, including a link to this forum discussion.
Thanks