Be Builder not loading
Hi, the BeBuilder keeps loading
I have deactivated all plugins and cleared the caching, but the problem still persists.
Domain: www.bounsy.nl
Hi, the BeBuilder keeps loading
I have deactivated all plugins and cleared the caching, but the problem still persists.
Domain: www.bounsy.nl
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Sorry, but the WP login credentials you sent are not working:
Please check them or resend the working ones.
Thanks
I have deactivated all plugins except the ones we support and BeBuilder loaded.
Best regards
I'm still having issues with Be Builder.
Plugins are all deactivated, apart from the basic ones and I'm getting the loading page
https://offstoneprojects.co.uk/love/
I've sent login credentials previous, please advise if you need these again.
SVGs on your website are the root cause, and you must replace them.
Currently, they are constructed like this:
Which is incorrect because there should be no XML part.
They should look like this:
With width and height.
Best regards
When I tested it last week, the builder seemed to be working. However, I now have the same problem (and I haven't made any changes).
Hi @ChantalWildschut ,
Please create a new topic, and send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to the new discussion you create.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks