Bebuilder not loading

GrupoInteres2018 · July 3

Bebuilder is not loading, when I try to edit pages.

Also, some colours and blocks have changed.

I've seen various discussions about the same matter. Is it not working because of the new update?

How can we fix it?

Thanks

Phil · July 3

Hey,

Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you send are complete and correct.

Thanks

GrupoInteres2018 · July 8

There was no response via that link. Is there any solution to the problem?

Phil · July 8

Sorry, but we haven't received a message from you.

Please check your mailbox for our response. Look also inside the spam folder.

If you don't have any message from us, please send your login credentials again.

Be sure that you send all of the required information mentioned in the previous message.

link to this forum discussion
link to your website
login credentials
FTP credentials

Thanks

Phil · July 12

You had empty tag names and categories, which caused this issue.

We have made corrections so that BeBuilder can load now, but please add names to tags and categories.

Best regards

Bebuilder not loading

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