Problem to update Betheme
Hello, I've bought the new versión the theme but I still can't update my current version.
How Can I solve this problem?
Thanks
My website: https://acountaxmadrid.es/
Hello, I've bought the new versión the theme but I still can't update my current version.
How Can I solve this problem?
Thanks
My website: https://acountaxmadrid.es/
Comments
Hey,
This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
If you see (on our license manager) that your license key is registered on a single domain or it is not registered anywhere, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).
After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins couple of times (usually, it passes after 2-3 attempts) - remember, all of the plugins have to be disabled.
Thanks