front end page working fine, but be builder not working in backend.
Hi, Here you can see my website - https://fairmanonline.com/launch_24/
when i am trying to edit my page, its not showing any section in backend, I don't know why.
please check it asap
Thank you.
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
I sent ftp details and Wp admin details please check it and let me know asap
We are looking at the source of this problem.
As soon as we find anything, I will let you know.
Best regards
Hello, please let me know asap, or where can we contact via phone, so we can fix this problem asap ?
It is a complex issue and it takes longer for us to locate the culprit.
As I mentioned, I will let you know when we found what is causing this.
Best regards
yes But client is waiting, and please take it as most priority becuase its problem in live webstite.
It is because of your custom roles and privileges that are messed within them.
You must have a regular admin account with regular admin privileges as in standard WP.
Best regards
so you mean we can see all sections in regular administrator account ?
Its ok i found that issue, Thank you for your support.
I am glad I could help.
If you have any other questions or problems, please let me know.
Best regards