Popup containing Gallery - gallery doesn't hide in popup when lightbox displayed

Hello,

We're having a problem & hope you can help.

We've added a Gallery element in a popup and it's successfully displayed on a single page.

Our problem is the gallery of images isn't hidden when slider lightbox displayed, please see the image below. To navigate the lightbox slider, we have to close the gallery manually.


Also, please add popup targeting a single page (vs every page) when the popup is published. We'll have a number of different popups displayed on different individual pages and only want the code on each individual page.

Thank you for your help!

Comments

  • Hi,

    Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

    It is always a good idea to also attach a screenshot showing your issue.

    Thanks

  • Hello,

    Thank you for your help.

    Work is being performed on a staging site, to be manually migrated to live.

    If you make changes, please share with us what they are so we are able to migrate changes.

    https://transcend-strategy-group.websitepro-staging.com/luther-ridge/

    login creds will be emailed if needed.

    Thank you again.

  • Sorry, but the login credentials you sent are not working:

    Are you sure that they are correct?

    Also, please send FTP access.


    Best regards

  • Sorry about that, it's working now. Will resend the creds w/thread url.

    We are not able to provide ftp access.

    Thank you for your help,

    Terry

  • Morning,

    Wanted to check that details provided were successful?

  • Our support team have responded on your private message yesterday at 11:05AM so please check your inbox.

  • That message was not received at the email on our account. We're having trouble changing it to something more accessible. I will send my email to you.


    Thank you for your help,

    Terry

Sign In or Register to comment.