pages don't use responsive settings

Hi,

I have a site that is not behaving correctly in responsive mode. Actually only 2 pages won't work correctly. The rest of the pages in the site work great in responsive mode.

My site is: www.tompkinschoir.com.

The two pages that I'm having an issue with are: https://tompkinschoir.com/parents/parents-authorization-forms/ and https://tompkinschoir.com/parents/forms/.

Both of these pages have 3 columns going across the page. For Desktop and Laptop I want to keep the 3 columns, but for tablet and mobile, I want only 1 column with the 2nd and 3rd column displaying below the first column. I have created a separate mobile section and made the 3 columns full width. I have also turned on/off the appropriate devices in the Responsive section for the page settings. However, when i view the pages on my mobile devices, it still shows the three columns across the page....just very skinny. I have never had a problem getting the responsiveness to work correctly and it is working correctly on the other pages in the site. I have spent so much time trying to get these two pages to display correctly. I'm sure it's probably something really simple and I will be embarrassed when you tell me, but I'm at my wit's end trying to figure this out.

I would appreciate any help you can provide to get these two pages to display properly.

Debbie

Comments

  • Hi,

    Do you have any caching plugin on WP or caching tool on your server?

    Did you try purging the cache?

    If yes, please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

  • I don't have a cacheing plugin installed, but that was the first thing I checked. I have cleared the cache on my browser and tried a new browser. I will send the dashboard access now.

    Thanks.

  • You set up custom width to your wraps for desktop but not for mobile:

    I have set it up for the first wrap for you, and please set it up for the rest.

    Best regards

  • Oh my goodness! There are so many options to choose (which is a good thing), but it's easy to lose track of what's been set for each item!!

    Thank you so much!!

  • I am glad I could help.

    If you have any other questions or problems, feel free to ask.


    Best regards

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