Impossible to build and modify a Template "Single Post"
Hello,
In my blog, I want all my posts to have the layout I want to define. To do this, I go to "Template > Add New 'Single Post" >create the template. Here are the page settings.
Once the template is created, I land on the "live builder." And then, disaster... In the preview, the layout is already created even though I haven't done anything.
- As you can see in the "Navigator" (on the right), there are no sections, wraps, or elements.
- and I can't move any elements of this pre-existing layout. I can't drag and drop any elements from the tools on the left to build the layout of my page. Everything is stuck. What should I do?
I checked all my settings compared to other blogs I have that use this theme, but everything is the same.
(PS: I know how to apply the page template to an article, that's not the issue.)
Thank you for your help and feedback.
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
I could not get through first login:
Are you sure that the credentials you sent are correct?
Best regards
this is the htpassword (the first set of password I sent you)
then you have a second set of password (to connect to wordpress)
Yes, I know. I have checked the details you sent and it doesn't let us in. Looks like login details are incorrect.
I can see that you do not have the newest version of Betheme installed.
Please update it and check if the problem persists.
Moreover I can see that you use plugins that we do not support, so if update do not help, check if issue still occurs with plugins disalbed.
You can find a list of compatible plugins here:
https://support.muffingroup.com/documentation/bundled-plugins/#compatibility
Best regards