Problems with revolution slider loading image
Hi,
we are having problems with revolution slider loading images. In some browsers we get this error in the inspector console:
jquery-migrate.min.js?ver=3.4.1:2 JQMIGRATE: Migrate is installed, version 3.4.1
rs6.min.js?ver=6.7.17:36 //nimblegiant.com/wp-content/uploads/2024/07/back-hero-3-1.webp Could not be loaded !
rs6.min.js?ver=6.7.17:36 //nimblegiant.com/wp-content/uploads/2024/06/logo.png Could not be loaded !
rs6.min.js?ver=6.7.17:36 //nimblegiant.com/wp-content/uploads/2024/07/character-2-2.png Could not be loaded !
rs6.min.js?ver=6.7.17:36 //nimblegiant.com/wp-content/uploads/2024/07/character-3-2.png Could not be loaded !
rs6.min.js?ver=6.7.17:36 //nimblegiant.com/wp-content/uploads/2024/07/character-1-2.png Could not be loaded !
rs6.min.js?ver=6.7.17:38 Uncaught TypeError: Failed to execute 'drawImage' on 'CanvasRenderingContext2D': The provided value is not of type '(CSSImageValue or HTMLCanvasElement or HTMLImageElement or HTMLVideoElement or ImageBitmap or OffscreenCanvas or SVGImageElement or VideoFrame)'.
at Object.pzDrawShadow (rs6.min.js?ver=6.7.17:38:196143)
at Object.startPanZoom (rs6.min.js?ver=6.7.17:38:198558)
at rs6.min.js?ver=6.7.17:36:95197Understand this error
rs6.min.js?ver=6.7.17:38 Uncaught TypeError: Failed to execute 'drawImage' on 'CanvasRenderingContext2D': The provided value is not of type '(CSSImageValue or HTMLCanvasElement or HTMLImageElement or HTMLVideoElement or ImageBitmap or OffscreenCanvas or SVGImageElement or VideoFrame)'.
at Object.pzDrawShadow (rs6.min.js?ver=6.7.17:38:196143)
at Object.startPanZoom (rs6.min.js?ver=6.7.17:38:198558)
at Object.slideAnimFinished (rs6.min.js?ver=6.7.17:38:247970)
at e.onComplete (rs6.min.js?ver=6.7.17:38:250944)
at ne (rbtools.min.js?ver=6.7.17:21:8682)
at n.render (rbtools.min.js?ver=6.7.17:21:24451)
at n.render (rbtools.min.js?ver=6.7.17:21:23618)
at n.render (rbtools.min.js?ver=6.7.17:21:23618)
at pt (rbtools.min.js?ver=6.7.17:21:1891)
at e.updateRoot (rbtools.min.js?ver=6.7.17:21:28348)
Our domain is https://nimblegiant.com/
Could you please know what is this about?
Thanks!
Comments
Hi,
it looks like those images doesn't exist on server and couldn't be loaded. Or, your server due to configuration couldn't load images which are served by SR with // before the domain name.
Hi, thank you for your answer. We are sure the images exist on the server. What do you mean when you said the images are served by SR?
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
I have checked the pages you mentioned in a private message, and on neither did this problem occur:
I reloaded these pages multiple times, and the images loaded correctly, and no errors in the browser console were present.
Should I proceed with any particular steps?
Best regards
Hi Phil,
Thank for you time.
This happen randomly the fist time you load de page or when you clean the cache. We detecte the problem in Windows in different browsers: Chrome, Firefox and operaGX.
Thanks you again!
The errors look like a server problem.
Please contact your hosting provider to resolve that.
Best regards