Theme won't update

CSi_Design

Hi guys, I wonder if you could help me please?

My BeTheme theme on https://csidesign.co.uk/ won't update.

I'm getting "An error occurred while updating Betheme: The package could not be installed. The package contains no files." when I try to do it from the updates page and "Update failed: The package could not be installed." from the themes page.

I'm on Wordpress version 6.6.1.

Do you know why that would be please?

Kind regards, James

Phil

Hey,

This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.

If you see (on our license manager) that your license key is registered on a single domain or it is not registered anywhere, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).

After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins couple of times (usually, it passes after 2-3 attempts) - remember, all of the plugins have to be disabled.

Thanks

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CSi_Design

That's it! Perfect! It was registered to an old URL.

Thanks so much for your help!

Kind regards, James