Shop sidebar and shipping
Hello, a customer reported two problems to me with the sidebar that appears when you add a product. The bar at the top indicates that there is X$ left before free shipping (it is set at 90$). But at the bottom, in Shipping it says Yeah, livraison gratuite (free delivery).
And taxes are indicated at 0$.
However, as soon as the customer enters her address, in Shipping there is a price that appears as well as the taxes...
How do I remove ''Yeah, free delivery'' if delivery is not free? And to display taxes at all times!
Thanks
www.lescolores.ca
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
Sorry, but the WP dashboard does not work on your website:
Also, you did not attach a complete message because you did not attach FTP access as I asked. Please send another message with complete and working data.
Thanks
Done ! Sorry
1) Tax seems to be misconfigured. Side cart takes the same settings as cart page, and checkout, and this is how it look on checkout with Twenty Twenty-Four theme:
2) We are investigating it. I will let you know when we find anything.
Best regards
It's not a tax problem because I made a sale last Thursday and the taxes were charged correctly.
Did you touch my delivery class or delivery methods by accident? Because between September 16 or 17 and 18 Woocommerce broke and my customers could no longer order. Nobody finds the cause.
No, we didn't touched anything.
Ok, thanks
The Free delivery text displays because multiple countries are available for delivery. In such a situation, WooCommerce returns the same result as when shipping is free.
Unfortunately there is no solution to that at the moment. I can recommend a workaround to set this text in Betheme -> Theme options -> Translate -> Shop, to "Calculated in checkout", or to hide this line with CSS, so only free delivery progress bar will be displayed.
Best regards