Support Center Visit Demo License manager Buy @ envato

Scrollbar appear and dissapear in a second everytime go to a new page or refresh a page

whlewwhlew
edited August 2015 in Other
Hi There,


Here is my site,

http://cloone.my/demo/mjidea/contact-us/

My problem is, when i change to another page to another page or i refresh my site, i will see the scroll bar on my right side and it will disappear within a second which cause the website looks like its moving from side to side, when its not suppose to have scroll bar since the monitor resolution is big enough. The problem occurs on Google Chrome every time and some times on Firefox. Please check and fix it immediately, our customer very concern about this matter. Thanks for your kind assist.


**** REMOVED ******

Thanks.

Comments

  • AlbertAlbert
    Hi,

    the details to the dashboard were removed because it's not allowed to send them public. However we checked your site and we are not sure about it. We noticed some bugs in javascript console what could be the reason of your problems. You can check them all at http://pasteboard.co/2BHFhDSP.png and we recommend to fix them first.

    Thanks!
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • whlewwhlew
    Hi,

    We have resolved the error that you mentioned to us, so now no more error but still got the error for scroll bar, can you check it for us?
  • AlbertAlbert
    But as we see now, scroll works fine what you can check on http://pasteboard.co/2MHqLWRD.png (we tested in Chrome and FF to be sure on few different computers).
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • whlewwhlew
    Hi,

    here the attachment i will show we still can see the scroll bar, i think you cannot see maybe because you have a plugins that make you cannot see it.

    image


    second image will show that we everytime we reload the page, the background will become to white color, please refer my attachment.


    image



    Thank You















  • AlbertAlbert
    1. We do not have any plugins so it's not the reason. We checked on few different computers and sliders on the right side are invisible under each browser so this must be due to your browser version of computer because we can not replicate this on our side.

    2. Sorry but this one is unfortunately impossible. This is how browsers render sites and until site won't load, there is always white background.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
Sign In or Register to comment.