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BeBuilder performance problems and malfunctioning Banner Box

Lord_ChrisiLord_Chrisi
in BeBuilder

Hi,

I am experiencing significant performance issues with BeBuilder.

When I switch to an element or copy an element, it takes between 5 and 15 seconds to load.

I even receive a message saying, "The page isn't responding." Is there a solution I can try?

I experience the problem on Windows 10 AND Linux Mint with Chrome and Brave Browser.

Unbenannt-1.jpg


I’m also having an issue with the Banner Box.

When I hover over it in BeBuilder, I can see the entire button.

correct.jpg


But when I hover over it on the actual website, the button gets cut off.

incorrect.jpg


Comments

  • PhilPhil

    Hello,

    Please turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to parent and recheck it.

    If this will not help please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

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