Frequently 500 error on my website?
in Other
May I ask why do 500 error incidents occur frequently on my website?
Each time, the hostgator administrator is required to assist in deleting some files before restarting the website.
I have tried deleting the entire server and reinstalling WordPress and Betheme, but the problem persists.
Comments
Hi,
The 500 errors are server-related, so you should contact your hosting provider instead.
If the hosting finds that anything from the theme causes it, please ask to indicate what exactly triggers this.
Best regards
They said
I see that the .htaccess file is reverted again and that's causing the issue. I see that the .htaccess file is being created automatically.
Betheme does not have influence on the .htaccess file, so your hosting should help you resolve that.
Best regards