Wrong Sidebarmenu displayed
Hello,
we want on our Site: https://blacklimedesign.de/referenzen/ a different sidebar menu for sticky burger menu and mobile menu. We created a header template with desktop, sticky and mobile menu. In header template, we added a sidebar menu for sticky burger menu and a different sidebar template for mobile menu. But only one template is shown on both devices.
Can you help us?
Kind regards
Margaret
Comments
Hey,
Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
When I opened the mobile sidebar template, it was empty:
Are you sure that you adjusted all sidebar templates?
Best regards
Hello, yes, I tried to hide the mobile menu on desktop, by hiding the section on desktop.
It's now displayed. You can check this.
Kind regards
Margarete
I noticed that you do not have the newest version of Betheme installed, and I tried to update it, but the following error appeared:
It means that permissions on your server are misconfigured. Please contact your hosting provider, ask to correct it, update Betheme, and let me know if the problem persists.
https://www.getastra.com/blog/cms/wordpress-security/wordpress-file-permissions/
Best regards
Hello, I will update the Theme by myself. Afterwards I write you.
Kind regards
Anyway, file permissions should be corrected to prevent all existing and future issues.
You should contact your hosting provider to correct that as it also most probably is the source of current problems.
Best regards
Hello, I have updatet the Theme.
We block permissions for safety reasons and made this for a few years. Never had problems.
Can you fix the menu?
Kind regards
Margarete
To check this further, we will need you to change the permissions to the standard ones recommended by WordPress and FTP access. Please send FTP access, including WP dashboard access, and a link to this forum discussion through the same contact form you used before.
Best regards
Hello,
okay, we will give you next week the access. Our Admin is on vacation.
KInd regards
Margarete