Elementor do not work
- Hello, Can you help me please with Elementor because when I want to edit the page I get the error. It cannot be loaded. See the screen.
- Secondly, the Woocommerce Shop page. There aren't any products visible: https://holistycznecentrum.pl/sklep-2/
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Please let me know if something is wrong because we cannot work on that theme for this moment.
Thank you in advance.
Do not share login credentials here, as others can see them.
As I mentioned in my previous message, you should send them privately through the provided contact form.
1) Anyway, I checked your website, and Elementor loads correctly:
Should I check any particular page or follow specific steps?
2) Yes, products should automatically appear, and they do on your website:
Best regards
Hi,
How to delete the highlighted items from single product page? I mean "Share" and "Descritpion" and "Comments" on the bottom. I have used the Product Tabs plugin instead.
https://holistycznecentrum.pl/produit/akumata/
I have also two more issues:
1) The description will disappear when you remove the description from your products.
2) Comments can be deactivated in WooCommerce -> Settings -> Products by disabling "Enable product reviews".
3) Share box can be hidden in Betheme -> Theme options -> Global -> Navigation & Share.
4) Add to cart text is translated automatically by WooCommerce based on the site language or user language.
If you are using the Betheme product template, you can change it in the Add to cart element.
5) Edit your header template and add icon element with Icon type set to Shop cart:
Best regards
Point 4 and 5 - how to find these templates? Where exackly shal I look for?
I have also one more question, because when I click on the product from this site: https://holistycznecentrum.pl/sklep/
it doesn't redicect to Single Product Page, but I get error:
4) https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/
5) https://support.muffingroup.com/video-tutorials/header-builder-2-0/
6) Please check if you have all WooCommerce pages set and configured properly.
https://woocommerce.com/document/woocommerce-pages/
Best regards
Everything is correctly done. But when I click the product image it goes to the wrong page:
What is more, it works on Chrome, but not in Firefox.
all the pages are ok:
Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
i have just sent everything.
Thank you in advance for your support.
Waiting for the reply.
Did you handle this in the meantime?
I checked that and the following page loads on your shop link:
Best regards
No, it doesn't work. Please check different browsers. I cannot open single product page clicking on image from shop page.
This is strange, because it looks like some pages are opening correctly, and some aren't. For example I have checked and also that page is now opening correctly: https://holistycznecentrum.pl/regulamin-sklepu/
When I click from main page at the bottom, the button "Regulamin Sklepu"
I can see that it only happens when you are not logged in.
It means that some plugin or tool on the server is the root cause.
Disable all your plugins (except WooCommerce and Elementor) and check that.
If this does not help, contact your hosting provider.
Best regards