I have latest BeTheme. I didn't check by plugin but I haven't installed any new ones. We have Imagify which converts images to WEBP but I'm not sure if this is the culprit.
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Oh okay... then it must be related to that. But what if I want to optimize the web speed with WEBP images? Do you suggest some other plugin to make those conversions?
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Hi,
Did you check if none of your plugins caused it by disabling them?
What version of Betheme have you installed?
Can you attach a link to your website?
Best regards
Hi,
I have latest BeTheme. I didn't check by plugin but I haven't installed any new ones. We have Imagify which converts images to WEBP but I'm not sure if this is the culprit.
Our site is https://autokleebised.ee
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
Sent! Thanks.
Did you try deactivating the plugin you mentioned?
This is what is causing this issue.
I disabled it, and images in the search load correctly:
Best regards
Oh okay... then it must be related to that. But what if I want to optimize the web speed with WEBP images? Do you suggest some other plugin to make those conversions?
In our pre-built websites, we upload images that are already WEBP.
I cannot recommend any plugins except the ones we support:
https://support.muffingroup.com/documentation/bundled-plugins/#compatibility
But I am not quite sure if any of them have such functionality.
Best regards