Countdown element not working

ginofromblock

Hello dear Betheme team,

Unfortunately I have extreme problems with the countdown element in BeBuilder. The set countdown is only displayed when I am logged in and am currently editing the page. When I look at the page live (tried various devices), the countdown is always at zero. I have already looked for suggestions in the forum and found some (deactivate plugins, delete cache & reinstall Wordpress/Betheme). Unfortunately none of this helped me. The countdown remains at zero.

What can I do? I ask for your support.

Best regards from Germany

Gino

Phil

Hey,

Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

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Phil

I received your private message but you did not attach a link to your WP dashboard.

Please send another message with complete data.

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Phil

It is because you set up blank page template for that page.

Change it to default and the countdown will work properly.

Best regards

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