duplicate content？

emotion88hk

Hi,

May I know why the content is repeat and repeat?

https://sparklelenses.ae/product/olens-glowy-brown-daily-color-contact-lenses/

I didnt add these by myself, also i cannot edit them.

Phil

Hey,

I received your private message with credentials but they do not work:

Please send another message with working credentials.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

emotion88hk

i have send u a new pw, plz check

Phil

Sorry, but we haven't received a new message from you yet.

Please check your mailbox for our response. Look also inside the spam folder.

If you don't have any message from us, please send your login credentials again.

Be sure that you sent all of the required information:

• link to this forum discussion
• link to your website
• login credentials

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

emotion88hk

i have reply the email just now, please check

Phil

I opened your single product template, and duplicated sections were present there:

I removed all sections except the first two, and the product display is correct now.

Best regards

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

emotion88hk

but i cannot load https://sparklelenses.ae/wp-admin/post.php?post=21004&action=mfn-live-builder

how come?

emotion88hk

https://sparklelenses.ae/product/lens-town-romantea-venice-brown-half-yearly-color-contact-lenses-for-astigmatism/

this also have problem, the problem is all single product template will duplicate the layout.

Even you add a new template, it already have 3 layout here,

https://sparklelenses.ae/wp-admin/post.php?post=21324&action=mfn-live-builder

I think there are some problem in our template builder, please check

Phil

Please turn off all of the plugins (except WooCommerce), refresh your cache, and check if the problem persists.

Moreover, if you use a child theme, switch to parent, and recheck it.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

emotion88hk

problem solved , thanks!

emotion88hk

sam problem suddenly....

emotion88hk

we found that it should be cache with "woommerce" plugin, what should we do to prevent the same problem come again?

Phil

What cache do you refer to?

Can you explain what option you are talking about, please?

Best regards

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

emotion88hk

like this again

Phil

https://forum.muffingroup.com/betheme/discussion/comment/261090#Comment_261090

But what option do you refer to in this message? I do not know what you are talking about here.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

emotion88hk

 the problem is all single product template will duplicate the layout.

Even you add a new template, it already have 3 layout here,

as before you suggested us to "turn off all of the plugins (except WooCommerce), refresh your cache, and check if the problem persists." So I try to turn off all plugin, and found that the problem only can be solved after i turn off woocommerce plugin and clear cahe and turn on again.

ANd now, I am asking how to prevent the problem come again, as it is the second time we meet this problem.

Phil

Sorry, I misunderstood your previous messages.

To check it further, we will also need your FTP access. Please send it as you did with WP dashboard access. Remember to attach a link to this forum discussion.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

Phil

I recieved your new private message but neither WP nor FTP credentials work.

Please resend them, but double-check that the credentials are correct and working.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

emotion88hk

updated the ftplogin, plz check

Phil

I received your new message but the FTP access shows an empty catalog, and you did not attach the WP dashboard.

Please correct that.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

Phil

I received your new message, and it was to your hosting, not FTP. Anyway, we managed to create a working FTP user.

However, this new message does not contain WP dashboard access, and previous credentials do not work. Please send it.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

emotion88hk

are you working on the FTP??? the backend is having problem now...

Phil

No, we did not touch anything because we do not have WP access.

Best regards

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

emotion88hk

Hi,

As our website was attacked by other before and fixed now, so we want to continous the process,

Both FTP and wordpress login have dent you already, please help us to solve the duplicate content problem in the product template (https://sparklelenses.ae/wp-admin/post.php?post=22139&action=mfn-live-builder)

Thanks,

Joyan

Phil

Sorry, but the credentials I have does not work.

Please send them again along with FTP.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

emotion88hk

I sent already yesterday, did you receive?

Phil

No, I did not get anything.

Did you attach a link to this forum discussion?

Best regards

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

Phil

The login credentials you sent does not work:

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

emotion88hk

Sorry!

I send you again now, plz check!

Phil

The WP dashboard you sent in a new message works, but you did not attach FTP access. Instead you sent access to your hosting, but we need an FTP. Please send it.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

emotion88hk

i have sent again...please check