duplicate content？

emotion88hk · October 16

Hi,

May I know why the content is repeat and repeat?

https://sparklelenses.ae/product/olens-glowy-brown-daily-color-contact-lenses/

I didnt add these by myself, also i cannot edit them.

Phil · October 16

Hey,

I received your private message with credentials but they do not work:

Please send another message with working credentials.

Thanks

emotion88hk · October 16

i have send u a new pw, plz check

Phil · October 17

Sorry, but we haven't received a new message from you yet.

Please check your mailbox for our response. Look also inside the spam folder.

If you don't have any message from us, please send your login credentials again.

Be sure that you sent all of the required information:

link to this forum discussion
link to your website
login credentials

Thanks

emotion88hk · October 18

i have reply the email just now, please check

Phil · October 18

I opened your single product template, and duplicated sections were present there:

I removed all sections except the first two, and the product display is correct now.

Best regards

emotion88hk · October 19

but i cannot load https://sparklelenses.ae/wp-admin/post.php?post=21004&action=mfn-live-builder

how come?

emotion88hk · October 19

https://sparklelenses.ae/product/lens-town-romantea-venice-brown-half-yearly-color-contact-lenses-for-astigmatism/

this also have problem, the problem is all single product template will duplicate the layout.

Even you add a new template, it already have 3 layout here,

https://sparklelenses.ae/wp-admin/post.php?post=21324&action=mfn-live-builder

I think there are some problem in our template builder, please check

Phil · October 19

Please turn off all of the plugins (except WooCommerce), refresh your cache, and check if the problem persists.

Moreover, if you use a child theme, switch to parent, and recheck it.

Thanks

emotion88hk · October 21

problem solved , thanks!

emotion88hk · October 23

sam problem suddenly....

emotion88hk · October 23

we found that it should be cache with "woommerce" plugin, what should we do to prevent the same problem come again?

Phil · October 23

What cache do you refer to?

Can you explain what option you are talking about, please?

Best regards

emotion88hk · October 23

like this again

Phil · October 23

https://forum.muffingroup.com/betheme/discussion/comment/261090#Comment_261090

But what option do you refer to in this message? I do not know what you are talking about here.

Thanks

emotion88hk · October 24

the problem is all single product template will duplicate the layout.

Even you add a new template, it already have 3 layout here,

as before you suggested us to "turn off all of the plugins (except WooCommerce), refresh your cache, and check if the problem persists." So I try to turn off all plugin, and found that the problem only can be solved after i turn off woocommerce plugin and clear cahe and turn on again.

ANd now, I am asking how to prevent the problem come again, as it is the second time we meet this problem.

Phil · October 24

Sorry, I misunderstood your previous messages.

To check it further, we will also need your FTP access. Please send it as you did with WP dashboard access. Remember to attach a link to this forum discussion.

Thanks

Phil · October 25

I recieved your new private message but neither WP nor FTP credentials work.

Please resend them, but double-check that the credentials are correct and working.

Thanks

emotion88hk · November 1

updated the ftplogin, plz check

Phil · November 4

I received your new message but the FTP access shows an empty catalog, and you did not attach the WP dashboard.

Please correct that.

Thanks

Phil · November 14

I received your new message, and it was to your hosting, not FTP. Anyway, we managed to create a working FTP user.

However, this new message does not contain WP dashboard access, and previous credentials do not work. Please send it.

Thanks

emotion88hk · 4:45AM

are you working on the FTP??? the backend is having problem now...

duplicate content？

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