Content InEditor has disappeared

cbrotherton86

I use a child theme with BeTheme, but I have found today's parent theme update has caused the InEditor to disappear.

Version:  27.5.11

I felt the child theme version might've needed to be the same as the parent theme version, so I've since updated it, but to no joy.

Issue vs Desired outcome.docx

I know this is a schoolboy error, and I should've created a backup prior to the update, but I didn't. I can't create a new staging site on which this issue sits, as I'm at the final point of deploying a new site to Live.

Would be grateful for swift help.

Phil

Hello,

Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

Moreover, switch the child theme to the parent, and recheck it.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

cbrotherton86

Thanks for your suggestion, Phil.

I disabled the plugins one by one and found the issue persisted. I also switched to the parent theme and had the same outcome. The only "fix," albeit a temporary one, is to switch to TwentyTwentyFour, post the content (Blog), and switch back to the desired child theme. I've raised a ticket and believe your team is now investigating.

Chris

Phil

Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you send are complete and correct.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next