Content InEditor has disappeared

I use a child theme with BeTheme, but I have found today's parent theme update has caused the InEditor to disappear.

Version:  27.5.11

I felt the child theme version might've needed to be the same as the parent theme version, so I've since updated it, but to no joy.

I know this is a schoolboy error, and I should've created a backup prior to the update, but I didn't. I can't create a new staging site on which this issue sits, as I'm at the final point of deploying a new site to Live.

Would be grateful for swift help.

Comments

  • Hello,

    Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, switch the child theme to the parent, and recheck it.

    Thanks

  • Thanks for your suggestion, Phil.

    I disabled the plugins one by one and found the issue persisted. I also switched to the parent theme and had the same outcome. The only "fix," albeit a temporary one, is to switch to TwentyTwentyFour, post the content (Blog), and switch back to the desired child theme. I've raised a ticket and believe your team is now investigating.

    Chris

  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.