My page changes all over when I upgrade to the latest version
I recently purchased a license to be able to upgrade because the person who had made my website, had not purchased a license and I guess he installed an unofficial version of betheme.
When I want to update to apply the license, my website is moving all does not maintain the same fonts and css applied on the pages, I can do to keep this? would appreciate your help.
My current website is www.doralfoods.com
Comments
Hi,
If the previous theme package came from an unofficial source, then it is hard to determine how its files were modified.
Did you replace the previous package with a freshly downloaded one from ThemeForest? If not, please do that, and check if the problem persists.
Thanks
sorry for the delay, yes, I tried to update to a more recent and official version, but when I did that, all my web changes, everything moves and the fonts change too, and that's why I had to use a backup to be in the current version.
You can try the following: copy theme options from Betheme -> Theme options -> Backup & Reset, update the theme then, and import these settings after an update:
Best regards
I still have the problem, my page changes completely when I update even if I do the backup as you told me.
In such a situation, I can only suggest creating a copy of your website on a staging domain, updating Betheme on the main one, and setting it up manually by following the settings from a staging domain.
To create a copy of the website, I suggest using the Duplicator plugin: https://wordpress.org/plugins/duplicator/.
https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/
Best regards