Mobile builder look not the same as on mobile

hardingretail · December 4

Hi, I am creating a website but struggling to get the mobile live site to look like it does on BeBuilder. I can get it to look good on BeBuilder but on any mobile device it looks different. I have shared two images to demonstrate. I have pointed a white arrow to how I want it to look mobile device, but you can see how it looks on mobile in the second image.

Note I have tried this on different mobile devices, apple, Samsung, pros, ultra, etc and it has the same outcome.

Any recommendation or can you edit it in the builder for me so that I can duplicate going forward?

Thanks!

Phil · December 4

Hi,

Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

Thanks

hardingretail · December 5

Hi Phil - is there a way to send you this privately?

Phil · December 5

Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you send are complete and correct.

Thanks

hardingretail · December 5

Thank you Phil - this has been sent.

Phil · December 5

Sorry, but we haven't received a message from you yet.

Please check your mailbox for our response. Look also inside the spam folder.

If you don't have any message from us, please send your login credentials again.

Be sure that you send all of the required information mentioned in the previous message.

link to this forum discussion
link to your website
login credentials

Thanks

hardingretail · December 6

Hi Phil - I sent an email back yesterday - let me know if you need any other information. Thanks!

Phil · December 6

Thanks, I received your private message.

Can you tell me on which page I should look?

I could not find the one from your screenshot.

Best regard

hardingretail · December 6

It's Beauty - thanks. I have a few examples there but i just want one that appears with text and image level on mobile

Phil · December 6

The view in BeBuilder is set to 480px width, and this is how it looks on the live page with such width:

As you can see, it is pretty much the same as in the builder

With a lower width, it will differ because the content must fit.

If you want the image to have a similar height as the text on the left, set a custom height for the image:

Please note that the view in BeBuilder may differ from the actual device as different phones have different viewports.

Best regards

Mobile builder look not the same as on mobile

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