page breaks while scrolling

EdoardoBarcaglioni · December 10

Hello,

in a category product page, when scrolling, the page has an wierd behavior. There are some blank empty spaces added between the rows of products.

Thanks for your support

Phil · December 10

Hi,

Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.

It is always a good idea to also attach a screenshot showing your issue.

Before that, please turn off all of the plugins, refresh your cache, and check if the problem persists.

Moreover, if you use a child theme, switch to parent, and recheck it.

Thanks

EdoardoBarcaglioni · December 10

hello, here is the link: https://tinyurl.com/sypnvsnc

if you navigate to page 2 and page 3 and scroll up and down, the page has issues

thanks for your quick reply

Phil · December 10

What issue do you refer to?

I do not know where I should look at.

Anyway, did you disable your plugins, as I suggested in my previous message?

Best regards

EdoardoBarcaglioni · December 11

Hello Phil, here you can download the recording that show the issue: https://we.tl/t-6oQD6z2zis

Thanks a lot

Phil · December 11

What about the plugins? You still did not answer if you disable them or not.

If you have not done it yet, please disable your plugins one by one (except basic WooCommerce) and check if the issue persists.

Best regards

EdoardoBarcaglioni · December 11

Yes Phil i did it but i did not find the conflict :(

Phil · December 11

It displays correctly in Firefox for me, but I could replicate that on Chrome.

Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact. We will then check what the reason might be.

Notice!

Please attach a link to this forum discussion.

Sending incorrect or incomplete data will result in a longer response time.

Therefore, please ensure that the data you send are complete and correct.

Thanks

Phil · December 11

This one product that is out of stock and without an image is the root cause.

I have clicked the image remover option, and the layout is correct:

Best regards

EdoardoBarcaglioni · December 11

oh, thanks! i could't imagine that those 2 conditions could break a page

thanks a lot for support guys

regards

page breaks while scrolling

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