Searchbar doesnt show any Products
My Wordpress Webstore doesnt show any of my products as search results, just a bunch of random pages. When i switch to "Icon | Search Shop Products only" it does show products, but never the ones im looking for. I do want the search bar tho.
Thanks alot in advance.
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
It is always a good idea to also attach a screenshot showing your issue.
Thanks
Link to the website is: https://blowgenetics.com/
Here is a screenshot where i searched for the first three letters of a product we have in Store. It doesnt show the product, just some random pages.
Please turn off all of the plugins, refresh your cache, and check if the problem persists.
Thanks
I created a staging environment, disabled every Plugin except for WooCommerce, Jetpack and Akismet (Cant disable those).
The searchbar still doesnt show any products in the results.
Please send us the WordPress dashboard and FTP access to that staging domain privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Sending incorrect or incomplete data will result in a longer response time.
Therefore, please ensure that the data you send are complete and correct.
Thanks
I received your private message, but you did not provide a link to the staging domain or FTP access.
Please send it.
Best regards
Like i said we dont use a FTP, since everything is managed from within wordpress.
The staging Site can be accessed if you click on the WP Logo on the Left Top corner.
You mean wordpress.com, right?
See the following article:
https://developer.wordpress.com/docs/developer-tools/sftp/
Without it we are not able to locate the source of this issue.
Best regards