Breaking changes in 27.6.1
I just upgraded from 25.1.7 to 27.6.1 and loads of my site became unusable (now restored from backup).
For example the top banner (https://www.hiretracknx.com/)
moved right from the normal central position to a new column right of this (though the same vertical position)
Similarly the page https://www.hiretracknx.com/product-introduction/hiretrack-nx/ & https://www.hiretracknx.com/product-introduction/hiretrack-nx/ were compressed in to a narrow right hand column.
Any suggestions as to what the cause & fix may be please ?
Cheers
David
Comments
Hi,
Please create a copy of your website with the duplicator plugin on a staging domain, update Betheme there, and send a link to it, so we can see the issues you describe.
https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/
https://wordpress.org/plugins/duplicator/
Best regards
Hi
I've tried to use updraft pro - temp clone feature, which clones the site to their server for testing etc (https://vw3jtqfzdy1.c.updraftclone.com/)
However when I try to upgrade the clone's theme I get the following error - is this because of a licensing issue or something else ?
If it's a licensing issue, is there a work around please (I've changed the code in the URL below)?
Updating Theme Betheme (1/1)
Downloading update from https://api.muffingroup.com/theme/download.php?code=3769c979-xxxx-xxxx-9647-453b15002836…
Unpacking the update…
Installing the latest version…
Theme update failed.
An error occurred while updating Betheme: The package could not be installed. The package contains no files.
Updraft Clone info here https://updraftplus.com/updraftclone/
Indeed, it is a license problem because your domain does not follow the pattern for staging domains.
Please see the article I have in my previous message.
Thanks
ah. Thanks.
I'll try and move it to a domain that meets your requirements, but that involves someone else to help me.
Could I request that you add updraftclone.com to your whitelisted domains in the future please. Being able to create a temp copy of the site with one button press from within the Wordpress admin console makes life so much simpler.
Do you have any better instructions than simply a link to the Duplicator plug-in please. I don't want to spend money to buy a plug in simply to demonstrate a problem with the Theme. Furthermore their documentation doesn't seem to cover restoring to a different domain.
Can you not, for instance, issue a temp license that I can use on the updraftclone site to demonstrate the issue please ?
1) There are plenty of tutorials online showing how to use this plugin. Here is one of them for example:
https://youtu.be/BAUzpO3dKF0?si=SF4ZVQT6fIZzKKGE
2) We cannot do that because we do not handle licenses in such a way, and Envato is in charge of it.
Best regards