Change Licence Key in wordpress admin panel
Hi team,
- I recently purchased a new license key for our website but encountered an issue while attempting to update it. The "Deregister" option does not seem to be functioning as expected. I require assistance in updating the license key.
- We previously engaged a developer to work on our website, but they are no longer with us. Currently, we are facing an issue with the website header. Despite attempting to modify the header layout through Theme Options > Header, the changes do not reflect, and the header remains unchanged. Could you please investigate the issue and advise on how it can be resolved.
I am not sure if this is a private ticket and not visible to everyone. If it is not visible to anyone other than me and the support staff, please let me know so that I can share wordpress admin panel login credentials.
Thanks in advance
Comments
Hey,
Please send us your license key, the WordPress dashboard, and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Thanks
Thank you for your response. I have just sent the required information as above.