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Icons add

damon153068damon153068
in BeBuilder

Hi


Recently updated version, there is a problem with the icon, and there is also an error in the original old case. There is also a problem with adding new cases.

Comments

  • PhilPhil

    Hi,

    Please explain your problem in more detail.

    It would also help if you attach screenshots showing what is wrong.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • damon153068damon153068

    It still displays properly in the editor.

    QZXVRG1LROV6.jpg

    This screen was successfully added before, but it is currently not displaying properly.

    11111.png


  • damon153068damon153068

    I'm adding a new one.

    image.png
    image.png


  • PhilPhil

    If other icons package works correctly it could mean that icons you try to upload are the root cause.

    Please see the following discussion and try tips mentioned there:

    https://forum.muffingroup.com/betheme/discussion/comment/260574#Comment_260574


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • damon153068damon153068
    1.jpg
    2.jpg

    Using https://icomoon.io/app/ IcoMoon-free, the result is the same message!

    betheme version 27.6.2

  • damon153068damon153068
    image.png


  • PhilPhil

    But from the first screenshot, I can see that the icons were imported correctly. Am I right?

    The red message always appears, but later, it reloads to the imported list of icons.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • damon153068damon153068

    Yes, that's right, I remember the last version didn't have this problem.

    https://forum.muffingroup.com/betheme/discussion/comment/264659#Comment_264659


  • PhilPhil

    This message has always appeared like that, but after a brief time it redirects to the correct page with icons list.

    If this icon package works properly, but yours do not, it means that there is a problem with your icons, and you should check tips from topic I sent previously.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • damon153068damon153068

    This is not a transient problem, I think it's a program bug.

    Edit Inquiry Screen

    image.png
    image.png


  • PhilPhil

    So, the icon package is not working. You agreed with me previously that it works.

    In this situation, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • damon153068damon153068

    I've sent a message.

  • PhilPhil

    You sent an incomplete message.

    You did not attach a link to your website or FTP access.

    Please send another message with all the required information.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • damon153068damon153068

    Message added, please use the WP File Manager plugin.

  • PhilPhil

    I tried to replicate that with a fresh icons package, and the following error appeared:

    obraz.png

    This error refers to your server, so you should contact your hosting provider to resolve that.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • damon153068damon153068

    [24-Jan-2025 12:33:40 UTC] PHP Warning Trying to access array offset on value of type null in /usr/local/lsws/wordpress/wp-content/themes/betheme/muffin-options/fields/upload_icon/field_upload_icon.php on line 165

    [24-Jan-2025 12:33:40 UTC] PHP Warning foreach() argument must be of type array|object, null given in /usr/local/lsws/wordpress/wp-content/themes/betheme/muffin-options/fields/upload_icon/field_upload_icon.php on line 165

  • damon153068damon153068

    [24-Jan-2025 12:25:24 UTC] PHP Fatal error Cannot declare class enshrined\svgSanitize\data\XPath, because the name is already in use in /usr/local/lsws/wordpress/wp-content/plugins/cost-calculator-builder/includes/helpers/sanitizer/data/XPath.php on line 5

    [24-Jan-2025 12:33:40 UTC] PHP Warning Trying to access array offset on value of type null in /usr/local/lsws/wordpress/wp-content/themes/betheme/muffin-options/fields/upload_icon/field_upload_icon.php on line 165

    [24-Jan-2025 12:33:40 UTC] PHP Warning foreach() argument must be of type array|object, null given in /usr/local/lsws/wordpress/wp-content/themes/betheme/muffin-options/fields/upload_icon/field_upload_icon.php on line 165

    [24-Jan-2025 12:41:41 UTC] PHP Fatal error Cannot declare class enshrined\svgSanitize\data\XPath, because the name is already in use in /usr/local/lsws/wordpress/wp-content/plugins/cost-calculator-builder/includes/helpers/sanitizer/data/XPath.php on line 5

    [24-Jan-2025 12:45:38 UTC] PHP Fatal error Cannot declare class enshrined\svgSanitize\data\XPath, because the name is already in use in /usr/local/lsws/wordpress/wp-content/plugins/cost-calculator-builder/includes/helpers/sanitizer/data/XPath.php on line 5

  • damon153068damon153068

    Is there any conflict between the two plugins?

    Or is it a PHP 8.2 version issue?

  • PhilPhil

    As I showed on the screenshot I sent in my previous message, it is related to your server.

    I was testing this with plugins inactive, so please contact your hosting provider regarding this.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • damon153068damon153068

    I've found a solution to the problem.


    The right steps

    add new icons

    After selecting the file browse, press publish, the icon will appear, normal.


    Wrong step

    add new icons

    After selecting the file browse, click pubish, the icon appears, then click pubish, This is not the Icomoon zip file. Please try again

  • damon153068damon153068

    wp-content/uploads/betheme/icons


    Correct Folder

    Myicon9a4913d35


    Error Folder

    Myicon9a4913d35.zip

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